Introduction
CollectSense (“Company,” “us” or “we”) offers an application as a desktop version or browser supported computer program or mobile application (collectively, the “App”) that enables users to inventory and manage their collections. This Privacy Policy describes our policy regarding data we collect from you through the CollectSense website, www.collectsense.com (the “Website”) the App, and other related products and services that refer to or link to this Privacy Policy. We respect your privacy and are committed to protecting it through our compliance with this policy. The Website and the App may be collectively referred to as the “Services,” and each alone, as a “Service.”
This policy describes the types of information we may collect from you, or that you may provide when you visit the Website or when you register with, access, or use the App. It also describes our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information we collect:
· On the Website.
· Through the App.
· In email, text, and other electronic messages between you and a Service.
It does not apply to information collected by:
· Us offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries); or
· Any third party other than Stripe (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website and not download, register with, or use the App. By accessing or using the Website or by downloading, registering with, or using the App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your acceptance of this policy after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
Children Under the Age of 18
Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. No one under age 18 may provide any information to or on the Services. If you are under 18, do not use or provide any information through the Services, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you
believe we might have any information from or about a child under 18, please contact us by email at privacy@collectsense.com or by phone at (757) 900-1180.
Information We Collect About You and How We Collect It
We collect several types of information from and about users of our Services, including information:
· By which you may be personally identified, such as name, postal address, email address, telephone number, or any other identifier by which you may be contacted online or offline (“personal information”);
· That is about you but individually does not identify you, such as your collections, your acquired items;
· Payment information, which may be collected from us or Stripe; and/or
· About your internet connection, the equipment you use to access our Website, and usage details.
We collect this information:
· Directly from you when you provide it to us.
· Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies.
· Automatically when you use the App.
· From third parties, for example, Google Play, Apple, Stripe, and our business partners.
Information You Provide to Us
The information we collect on or through our Services may include:
· Information that you provide by filling in forms on a Service. This includes information provided at the time of registering to use a Service, subscribing to our Service, or corresponding with us. We may also ask you for information when you report a problem with a Service.
· Records and copies of your correspondence (including email addresses), if you contact us.
· Your responses to requests for feedback that we might ask you to complete.
· Details of transactions you carry out through a Service and of the fulfillment of your subscription.
· Payment information to fulfill your subscription.
· Your search queries on a Service.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our Website, and as you download, access, and use the App, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
· Details of your visits to the Service, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Service.
We use Stripe for payment, analytics, and other business services. Stripe collects and processes personal data, including identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection and prevention. You can learn more about Stripe and its processing activities via its privacy policy at https://stripe.com/privacy.
The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:
· Estimate our audience size and usage patterns.
· Store information about your preferences, allowing us to customize our Website or App according to your individual interests.
· Speed up your searches.
· Recognize you when you return to the Website or App.
The technologies we use for this automatic data collection may include:
· Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. For information about managing your privacy and security settings for cookies, see Choices About How We Use and Disclose Your Information. For further information, visit allaboutcookies.org.
o What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality — We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information:
· To present our Services and their contents to you.
· To provide you with information, products, or services that you request from us.
· To process transactions and fulfill subscriptions.
· To fulfill any other purpose for which you provide it.
· To provide you with notices about your account, including expiration and renewal notices.
· To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
· To notify you about changes to our Website, updates to our App, or any products or services we offer or provide though them.
· To allow you to participate in interactive features on the Service.
· In any other way we may describe when you provide the information.
· For any other purpose with your consent.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
· To our subsidiaries and affiliates.
· To contractors, service providers, and other third parties we use to support our business.
· To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of CTX Global LLC, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by CTX Global LLC about our Service users is among the assets transferred.
· To fulfill the purpose for which you provide it.
· For any other purpose disclosed by us when you provide the information.
· With your consent.
· To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
· To enforce our rights arising from any contracts entered into between you and us, including but not limited to the Terms of Use, and for billing and collection.
· If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CTX Global LLC, our customers, or others.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:
· Tracking Technologies and Advertising. You can set your browser to refuse all non-necessary, or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Service may then be inaccessible or not function properly.
We do not control third parties’ collection or use of your information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.
Accessing and Correcting Your Information
You can review and change your personal information by logging into your account and visiting your account profile page.
You may also send us an email at privacy@collectsense.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Our Company securely stores your data at the Microsoft Azure East U.S. Data Center Location in Richmond, Virginia. All information you provide to us is stored on secure servers behind firewalls and, if your information is collected through the App, will be encrypted on your device.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide.
Our Company will keep your name, email address, and payment information until you delete your account with use. Once this time period has expired, we will delete your data by removing it from the servers and system.
Your Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data from us. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
The right to erasure — You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any
of these rights, please contact us at our email:
Call us at: +1 (757) 900-1180 Or write to us: privacy@collectsense.com
Changes to Our Privacy Policy
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at: privacy@collectsense.com or via our toll-free number: +1 (757) 900-1180
How to Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner and you are a person to whom the General Data Protection Regulation (“GDPR”) applies, you may contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/contact-us-public/